"I was a bit indecisive in purchasing an urn but when I saw the Imperial Raku Urn I knew this was the one. Customer service was amazing as she took extra care in providing me with more photos from the artist to see what was in stock. To my surprise the artist had an urn that was exactly the color I was looking for and I ordered it. I was amazed on how beautiful this urn is. The colors and design of this urn are worth every penny."