"I ordered a granite urn and then later a name plate for our beloved Golden, Hannah. I was so pleased with both. Just what I expected. I was also so pleased with the help I received on the phone when I was trying to decide the size of the urn. It was great to have someone answer who really knew what he was talking about. Everything was perfect. Its been a very trying time for us because we had her for 13 years. But you made it easier. Thank you."