"We ordered our 1st urn in 2013 for our beloved dog & loved it so much that when we lost our much loved Kitty on 3/1/16 we ordered one for her too. The staff is so kind & helpful. I wanted the same style of urn only cat sized this time with matching font & picture design so I could place them together above my fireplace. They not only sent a proof via email but called to make sure all was perfect. Highly recommend this kind caring company."