"In this horrible time your associate went above and beyond. When I didn't get through on the phone at first this pleasant and patient woman called me back; wish I had written down her name. My dad's favorite color was blue and she assured me she would and did find the perfect blue heart shaped container in which the beautiful teak urn was placed in. I will be ordering my own urn through your company to prevent my loves to have to do it. Thank you on behalf of myself and family."