You are very caring person and I want to thank for making this right for not just me, but for his family. You truly went above and beyond for us at a time when we really needed a caring person as yourself to be our advocate. Thank you again for all of your help, you turned an heartbreaking experience into an example of the good hearted people that are still out there in this world. I hope that you will forward a copy of this to your supervisor, I would like for them to know what a truly awesome person they have representing them. Thank you so much.