"Thank you so much for the beautiful urns and the fantastic customer service. I emailed a few questions, and each time you sent a quick reply. I ordered two of the bamboo urns for my daughter's remains. Her dad and I each have half of her. I wanted bamboo because she had bought a bamboo plant the week before she died. The photos on the website do not even do the urn justice. So, so beautiful. I also wanted the urns engraved in time for her service, and you were so wonderful working with me and making sure that happened."