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Shipping Policy


Free Ground shipping is available in the Continental U.S. (Does not include Hawaii or Alaska)

2nd Day Air and Next Day Air Shipping Options are Available at checkout.  Please note that the day an item is shipped as well as weekends and holidays do not count as shipping days.  

EXPEDITED SHIPPING SERVICES:  Due to the effects of the Coronavirus globally, UPS and FedEx service guarantees are currently suspended for all services from any origin to any destination until further notice.  Due to changes in the US Postal Service, items may take longer than usual for delivery.

When will your order ship?

When a product ships is always listed in the the Product Description Page. Please read the Product Description for details that may delay a product from shipping. For instance, what time are you placing your order? If it is after 12pm EST then the item will probably ship the next business day. If there is engraving, this can delay the shipping for a day or two. Some other products take a few days to ship. PLEASE READ THE PRODUCT PAGE before ordering if you want to know when you will receive your order. You can also call us at 800-511-0295. If we do not answer, then please leave message with the product SKU and we will call you back.

Most orders will usually ship the same business day (Monday - Friday) if received by 12pm (Noon) EST unless otherwise stated on the product detail page. Engraved items may take longer to ship.  No orders will ship on weekends or holidays.  During the COVID-19 pandemic, please allow an extra 1-2 business days before products ship as companies are adhering to social distancing and reduced staff at work.

When Will Your Order Arrive?

If shipped ground, your order will arrive in 1 - 6 Business days (Business days do not include weekends and holidays) after shipping. Please call us at 800-511-0295 if you have questions about when your order will arrive. 

For expedited orders, see the chart below for when your order will arrive once it is shipped.

Urn Shipping


What is the status of your order?

Please check your email for the tracking code we include in your completion status email. A UPS code will typically start with '1z' or start with a letter. A Fedex code will have 12 digits and no letters, ie. 866783016467.  A USPS Priority Mail code will have 20 numbers.  Please go to www.ups.com or www.fedex.com.


Shipping Companies

Depending on where the item is going and where it is stocked we may ship FOB Origin using Fedex, UPS, or USPS. 

At this time, all shipments outside the United States are suspended.

 

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